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Showing posts with label customer. Show all posts
Showing posts with label customer. Show all posts

Monday, November 15, 2010

Guild Day

Well, my friend Colleen was here and is gone again. We had a great visit. It’s a new week, and today was guild day. I belong to Piecemaker’s Quilt Guild of Calgary and I always enjoy guild day. We get together, do a little business, visit some friends, but best of all is Show and Tell. I’m never more inspired than I am after a quilt guild meeting. There are always such wonderful things. Bright bold colors, subtle patterns, geometrics, florals … so many projects to delight the eye and rev up the mind.

So this afternoon, it will be back into the studio to work on a few projects. Sandra, your quilt goes on the machine next and I’ll fetch it over to you as soon as it is finished. Those of you who are thinking of calling me about booking your holiday project in had better call soon. I have nearly twenty drop-offs this week and the schedule is filling fast.


Bali Briefcase by
Aunties Two

But first, I’m going to putter away on some of my own things. Maybe my cat quilts, maybe my fish applique quilt. Nope, better get my Bali Briefcase finished. I took a class from Marge Tucker at My Sewing Room. Fabulous store and Marge is a great teacher. She is knowledgeable and patient. Especially with those of us who simply cannot make a pattern as it stands. I can’t help myself I alter everything I make. Maybe an extra pocket, an extra row, a different border…

The briefcase is for my sister and I should try to finish it before I see her again. The pattern is by Aunties Two and is fabulous. The instructions are easy to follow, but man oh man does it ever use a lot of thread. I used nearly two full 1000-meter spools of cotton. Now, mine won’t look like the picture here, mine is purple. A purple briefcase… I can just see your shudders. But, sister-mine loves purple. When I give a gift, I want you to love what you get. My other sister wanted a black and pink quilt and that’s what I made her, it just took some time.

I am looking forward to Friday evening. My good friend Allison of Needleworks here in Calgary is having her open house to celebrate their new location. They are now at #10B - 6219 Centre Street N. (just south of 64th Avenue and Centre Street.) The open house runs from 6 to 8. Cake, coffee, prizes and I am guessing maybe some specials too. I can’t wait to be there to visit with my old quilting friends and to meet some new ones. Curious about the new Elna sewing machines too. Stop by on Friday night and see what’s happening.

 QUESTION OF THE DAY: What are you working on? Is your Christmas sewing finished yet?

Sunday, June 27, 2010

Aaaaargh! - Polyester Batting

That’s it, I quit.
Never again will I work with that thick polyester batting. It’s too hard to work with and the results are questionable at best. Don’t get me wrong, I don’t have a problem with the thinner polys. But that extra thick stuff is a pain in the caboose. It doesn’t lay flat and when you smooth it, it puckers back up in a second. It sticks to everything and creates lumps and bumps and distortions in the quilt. I won’t even get into how hot it gets because it doesn’t breath.

In addition to the bumpy uneven look, the binding is a pain as well, the quilt is so thick and puffy that it is hard to wrap the binding around to the back and stitch it in place. I’ve tried pressing, but you can’t apply the iron too long without risking melting the batting. I won’t even get into how hot it gets sitting under it while doing the binding.

Again, don’t get me wrong, thick poly has its uses. I use it for Trapunto work. It is fantastic in tied quilts. For pet beds its great because it resists pests, but for long-arm work it is difficult at best.

My preference, of course, is 100% cotton. Almost any brand as long as it is fairly thin and flexible. I’m not a huge fan of the really thick cottons because I like my quilts to drape. I also prefer a batting with scrim or binding of some sort. I hang most of my quilts and have found that some of the battings without scrim begin to sag after hanging for a while. They are lovely if you have tight quilting, but I often quilt loosely, because for some projects, I don’t want the quilting detracting from my piecing.

Stitch density is part of the quilting decision for me. I am partial to looser quilting. Many of my regulars like tight-tight-tight quilting. And that’s fine. Your vision for your quilt is not the same as mine. That makes it hard for me to choose what might suit your tastes.

It drives me nuts when the customer who says, “Oh I don’t care, just do whatever you want.” Not happening folks. I’ll discuss it with you and give you my ideas and reasons for them, but I will not just “do what I want.” That’s undue pressure on the quilter. If I’ve done a large number of quilts for you, I might consider it. Maybe! By then I know your tastes and have a better idea of how your “quilt vision” works. But for a first or second time customer NEVER!

So far, things have gone well, I’ve never had a customer complain about a quilt. They have all seemed satisfied or even ecstatic with the quilt they got back. Even those picking up the rare ones I’ve thought would have looked better with a different pattern or thread choice. I’m counting my lucky stars on this. But I do try really hard to ensure that what the client chooses is going to work well on their quilt.

Are you a long arm quilter? Do you use a long arm quilter? Have you ever hated the quilt you got back? Have you ever had a dissatisfied customer? How did you handle this?

On a totally unrelated side note: Julie: My Calendar Critters block for July.